A reflection on how qualitative methods surface forms of impact that conventional evaluations overlook. Through firsthand accounts from disaster reporting platforms in Indonesia and the Philippines, I explore how changes in confidence, agency, and collective action unfold over time. It invites readers to rethink what we measure, why it matters, and how different questions can fundamentally change what we understand as impact.

A personal reflection on the process of qualitative assessment – what it reveals and how it could shift the humanitarian aid ecosystem.

This USAID-commissioned independent evaluation examines the impact of PetaBencana.id (Indonesia) and MapaKalamidad.ph (Philippines), two platforms developed, run and maintained by the Disaster Map Foundation since 2017.

A guidebook developed for the Smart City Ahmedabad Development Limited to navigate and use the public grievances analysis dashboard.

Sample weekly analysis of public grievances prepared for Ahmedabad Municipal Corporation officials to identify service delivery priorities and track issues.

Recorded with ‘Dignity in Disasters’, this podcast episode discusses urban resilience in the face of increasing disaster events.

Written after the alleged CoWIN data breach in June 2023, exploring how data security should be integral to platform design, not an afterthought.

This report maps information flows, fund distribution, and decision-making processes across Assam’s government departments during floods.

A paper submitted for the MISQ commentary on Digital Resilience for the Climate Crisis. Based on our qualitative field research to examine information flow networks during flood events in the state of Assam, India, the paper studies the ways in which a digital-platform-based approach can enable faster and more accurate flood response.

A short video explaining ward committee meetings—their composition, conduct, and governing rules—where elected representatives and administrative officials come together to raise, discuss, and follow up on ward issues.