User Guidebook for Weekly Complaints Analysis Dashboard
A guidebook developed for the Smart City Ahmedabad Development Limited to navigate and use the public grievances analysis dashboard.
Weekly Report - Public Grievances Analysis
Sample weekly analysis of public grievances prepared for Ahmedabad Municipal Corporation officials to identify service delivery priorities and track issues.
Ward Committee Meetings
A short video explaining ward committee meetings—their composition, conduct, and governing rules—where elected representatives and administrative officials come together to raise, discuss, and follow up on ward issues.
How are Ward Committee Meetings conducted and recorded? Case of Ahmedabad
This report analyses three years of ward committee meeting minutes from Ahmedabad Municipal Corporation, examining current practices against principles of good governance.
Devices available to Ward Councillors
A short video explaining the tools available to ward councillors for raising concerns about municipal administration and governance.
An Overview of Studies Conducted Under KMIC, an IIM Ahmedabad and UNICEF Initiative
A short video explaining the IIM Ahmedabad-UNICEF Gujarat initiative and highlighting available resources in an accessible format for time-constrained councillors.
Ahmedabad Municipal Corporation’s Budget and Ward Councillor’s Discretionary Budget
A short video explaining how Ahmedabad Municipal Corporation’s budget is prepared, the role of ward councillors in the process, and how they can utilise their annual discretionary budgets.
Social Infrastructure Atlas
A catalogue of maps showing the availability and quality of social infrastructure—schools, hospitals, Anganwadi Centres, open spaces—across Ahmedabad, designed to help identify priority areas for resource allocation in health and education.
Improving Quality of Anganwadi Centres in Ahmedabad
This policy brief analyses the spatial distribution, availability, and quality of 1500+ Anganwadi Centres across Ahmedabad Municipal Corporation.
Democratic Responsiveness in Urban Governance: COVID-19 Crisis and Beyond
A summary of a webinar on the role of local government representatives in urban governance, who were largely absent from COVID-19 crisis response strategies.
Analysing Public Grievances for Ahmedabad Smart City
Ahmedabad Smart City collects data on thousands of public grievances weekly — from clogged drains and broken streetlights to waste collection delays and water quality issues. Yet this data was sitting largely unused, with senior officials lacking visibility into ward-level patterns. We worked with this grievance data to generate weekly actionable insights at ward and zone levels, helping municipal officials identify infrastructure hotspots and prioritise responses across the city.
Understanding and Addressing Knowledge Gaps for Ward Councillors
Ward councillors are our most local elected representatives in urban areas, yet we know remarkably little about how they work. We embarked on a three-year participatory action-research project with ward councillors in Ahmedabad to understand how they access information and make decisions in their wards. We identified two kinds of information gaps – Knowledge about their work, and Information needed to do this work. Working closely with councillors, we co-created practical tools and resources to support their work — from handbooks and budget analyses to ward profiles and educational videos.
Making Cities in Gujarat Data Smart and Data Inclusive
This policy brief draws on 150+ RTI requests and field visits to ward, zone, and central offices of Ahmedabad Municipal Corporation, part of a larger project on understanding ward councillors’ information needs.
Handbook for Ahmedabad Municipal Corporation Councillors: Handy Dossier for City Representatives
A resource to aid councillors understand their roles, responsibilities, and duties—making official reference documents more accessible and filling gaps in existing materials.
Geo-spatial maps of child related amenities in Ahmedabad
A catalogue of maps showing public amenities at city- and ward-level to facilitate better service provision.
Analysing Expenditure from Discretionary Budget of Ward Councillors
This report analyses how ward councillors of AhmedaThis policy brief draws on 150+ RTI requests and field visits to ward, zone, and central offices of Ahmedabad Municipal Corporation, part of a larger project on understanding ward councillors’ information needs.bad Municipal Corporation utilised their annual discretionary (’personal’) budgets. It is part of a larger study on councillors’ information needs.