User Guidebook for Weekly Complaints Analysis Dashboard
A guidebook developed for the Smart City Ahmedabad Development Limited to navigate and use the public grievances analysis dashboard.
Weekly Report - Public Grievances Analysis
Sample weekly analysis of public grievances prepared for Ahmedabad Municipal Corporation officials to identify service delivery priorities and track issues.
Understanding the CHWs’ response to COVID19: Challenges and Opportunities
This paper draws on research with ASHAs and Anganwadi Workers during the pandemic to argue that limited institutional support for these workers results from their work not being recognised as legitimate work.
Understanding the Challenges faced and Initiatives taken by Select Organisations in Responding to the COVID-19 Crisis in Rural Areas
A synthesis of challenges faced by civil society organisations during COVID-19 and their response initiatives, designed as a resource for peer learning and dialogue with government and funders.
Social Infrastructure Atlas
A catalogue of maps showing the availability and quality of social infrastructure—schools, hospitals, Anganwadi Centres, open spaces—across Ahmedabad, designed to help identify priority areas for resource allocation in health and education.
Situation Analysis of ASHAs across Three Districts of Gujarat
This report examines the status of health and nutrition services and the challenges faced by ASHAs (Accredited Social Health Activists) during the COVID-19 pandemic.
Situation Analysis of Anganwadi Workers across Six Districts of Gujarat
This report documents how the lockdown affected health and nutrition services at Anganwadi Centres and the challenges Anganwadi Workers faced in delivering these services.
Responses by the State Governments to COVID-19 pandemic- Case of Mid-Day Meals
An examination of how state governments addressed Mid-Day Meal distribution when schools shut during the COVID-19 lockdown.
Improving Quality of Anganwadi Centres in Ahmedabad
This policy brief analyses the spatial distribution, availability, and quality of 1500+ Anganwadi Centres across Ahmedabad Municipal Corporation.
Analysing Public Grievances for Ahmedabad Smart City
Ahmedabad Smart City collects data on thousands of public grievances weekly — from clogged drains and broken streetlights to waste collection delays and water quality issues. Yet this data was sitting largely unused, with senior officials lacking visibility into ward-level patterns. We worked with this grievance data to generate weekly actionable insights at ward and zone levels, helping municipal officials identify infrastructure hotspots and prioritise responses across the city.
Analysing the state government’s response to the COVID-19 pandemic: Case of Mid Day Meals
When India went into lockdown in March 2020, schools were temporarily closed and mid-day meal programs stopped — affecting 11.6 crore children who depend on these meals for their nutritional needs. The Supreme Court directed states to formulate plans for providing meals during the pandemic. We conducted a systematic study across 13 states to understand how state governments responded, analysing the guidelines, orders, and measures they announced between March and September 2020.
Understanding the Public Health Institutions and the Role of Frontline Health Workers during COVID
When India went into COVID lockdown in March 2020, an army of women were conducting surveys to identify affected people, creating awareness and delivering essential health and nutrition services at doorsteps. But little was known about the changed nature of their work, their working conditions, and the risks and challenges they navigated daily. We conducted dip-stick studies with Anganwadi Workers in six districts and ASHAs in three districts in Gujarat to document their experiences during this unprecedented crisis.
Understanding and Addressing Knowledge Gaps for Ward Councillors
Ward councillors are our most local elected representatives in urban areas, yet we know remarkably little about how they work. We embarked on a three-year participatory action-research project with ward councillors in Ahmedabad to understand how they access information and make decisions in their wards. We identified two kinds of information gaps – Knowledge about their work, and Information needed to do this work. Working closely with councillors, we co-created practical tools and resources to support their work — from handbooks and budget analyses to ward profiles and educational videos.
Geo-spatial maps of child related amenities in Ahmedabad
A catalogue of maps showing public amenities at city- and ward-level to facilitate better service provision.
Analysing Expenditure from Discretionary Budget of Ward Councillors
This report analyses how ward councillors of AhmedaThis policy brief draws on 150+ RTI requests and field visits to ward, zone, and central offices of Ahmedabad Municipal Corporation, part of a larger project on understanding ward councillors’ information needs.bad Municipal Corporation utilised their annual discretionary (’personal’) budgets. It is part of a larger study on councillors’ information needs.